Ticket Cancellation

Please provide the PNR number and Email Id to cancel the ticket.



TIN Number
Email ID


Route-wise Cancellation Policy

Kolkata - Asansol, Durgapur, Panagarh, Ranigunge, Muchipara, Bokaro, Dhanbad - Kolkata

Cancellation timeCancellation Charges
Before 12 hours of the scheduled departure 25% Charges
Within 12 hours of the Scheduled Departure No Refund

Kolkata - Siliguri - kolkatra

Cancellation timeCancellation Charges
Before 2 days and 23 hours of the scheduled departure 25% Charges
Within 2 days and 23 hours of the Scheduled Departure No Refund

Kolkata - Puri - Kolkata

Cancellation timeCancellation Charges
Before 2 days and 23 hours of the scheduled departure 25% Charges
Within 2 days and 23 hours of the Scheduled Departure No Refund
In case of breakdown, the fare of the un-covered portion of journey considering the nearest stage fare will be refundable.